Managing Messages
From the Inbox, you can perform the following message management tasks:
Note
You can do all of these tasks from the Inbox tab, and some from any of the
tabs. For example, you can compose a message from the Inbox tab, Folder tab,
Sent Mail tab, Trash tab or Drafts tab.
Getting New Messages
To receive new messages, click Get Mail icon.
TATA Indicom WebMail lists messages in the Inbox window. Messages are displayed
in a list that shows the sender's name, subject, date of receipt and size of
the message. Messages that have an envelope next to them have not been read.
The number of unread messages, displayed at the lower-left of the Inbox window,
changes to include new messages.
Note
The Sent Mail Window displays a list of sent messages, the recipients name
in the "To" column, Subject, sent Date and Size of the message.
The Drafts window displays a list of messages to be sent, the recipients name
in the "To" column, Subject, saved Date and Size of the message.
Reading Messages
From the Inbox, Sent Mail, you can open all messages received or sent by you.
The Draft Tab displays drafts of your message that you have saved. The Folder
tab, Trash tab displays filed messages in these folders.
To read a message:
-
Click the Inbox tab to see a list of messages.
-
Click the Inbox, Sent Mail, Drafts tab to see messages in the respective
window.
-
Click the Folder tab to see folders where messages are filed. For more
information about folders, refer to
Managing Folders.
-
To open a specific message, click its subject. For more information on how to
reply to the message, forward the message, delete the message, add the senders
email addresses to your address book, refer to
Working with Messages.
-
When you finish reading the message, click on a tab to go to the selected tabs
Window or click the Close icon.
Deleting Messages
Depending on the Delete Options you set, you can delete messages temporarily or
permanently from the Inbox, Sent Mail, Trash and Draft windows. For more
information about setting these options, refer to
Settings.
These are your options:
-
If your Delete option is set to "Move Deleted Messages to the Trash,"
when you click Delete, the deleted message is moved from the current folder to
the Trash Folder.
-
If your Delete option is set to "Mark Messages Deleted," when you
click Delete, TATA Indicom WebMail marks each selected message for deletion.
Note
Each deleted message is highlighted.
To delete messages from the Inbox or other folder (except the Trash folder):
-
Click the Inbox, Folder, Drafts or Sent Mail tab select the message(s) you want
to delete.
-
To select a single message, click its checkbox.
-
To deselect a message, click its selected checkbox.
-
To select all messages, click Select All.
-
To deselect all messages, click Deselect All.
-
Click Delete.
The message(s) are sent to the Trash Folder or marked Deleted.
To remove deleted messages from the Trash Folder:
-
Click the Folder tab to see the list of your folders.
-
Click Empty Trash to clear the entire contents of the trash folder.
Note
The Empty Trash button is visible only if the Trash folder contains deleted
messages
Or:
-
Click the Trash Folder to see your deleted messages.
You can also select specific messages you want to delete:
-
To select a single message, click its checkbox.
-
To deselect a selected message, click its selected checkbox.
-
To select all messages, click Select All.
-
To deselect all selected messages, click Deselect All.
-
After you have made your selections, click Delete.
The message(s) are deleted from the Trash Folder. A backup copy is not saved.
Composing Messages
For instructions, refer to Composing a
Message.
Sorting Messages
Messages in the Inbox, Sent Mail, Trash and Draft windows can be sorted in the
decending or ascending order, by date displayed as "Received" or
"Sent", sender or recipients name displayed as "From" or
"To", message Size, Subject, or by the read or unread status. The
envelope column displays the read or unread message status.
By default, messages are sorted with the latest message at the bottom, and
oldest message at the top.
To change message sort order, click Received or Sent, From or To, Size,
Subject, the (envelope) Status Icon, the Attachment icon or the Priority icon.
-
Received or Sent sorts the messages by date. The latest message appear
first on the list. Clicking Received or Sent again sorts the messages by date,
oldest message appears first on the list.
-
From or To sorts the messages alphabetically by sender's or receiver's
name. Clicking From or To again sorts the messages by name in reverse
alphabetical order.
-
Size sorts the messages by size, in the ascending order. Clicking Size
again sorts the messages in the reverse order.
-
Subject sorts the messages alphabetically by subject on the Subject
line. Clicking Subject again sorts the messages by subject in reverse
alphabetical order.
-
Status Icon sorts the read messages from the unread messages.
-
Attachment Icon sorts all the messages with attachment and groups them
together
-
Priority Icon sorts the messages by the degree of importance namely
Urgent, Non-Urgent and Normal
Filing Messages
To file or move messages from one folder to another:
-
Click the Inbox, Sent Mail, Trash, Draft or Folder tab.
-
Select the message or messages that you want to file.
-
To select a single message, click its checkbox.
-
To deselect a selected message, click its selected checkbox.
-
To select all messages, click Select All.
-
To deselect all selected messages, click Deselect All.
-
From the "Move messages to Folder" drop-down list, select the folder
in which you want your message to be filed.
Your message is filed in the folder you selected.
Viewing Attached Files
To view a file attached to a message:
-
In the message, click the name of the attached file, next to Attachments in the
header section of the message. A dialog box appears.
-
You can view the file from its current location without downloading it.
Alternatively you can save the attachment into a selected folder.
Note
GIF and JPEG attachments sent from TATA Indicom WebMail are displayed inline;
all other attachments such as voice or fax appear as icons or links.
Attachments from other mail systems may appear as icons or links as well.
Saving Attached Files
If you receive an attached file, such as a GIF or JPEG file, you can save it to
your local disk.
To save an attachment:
-
Use the Save As function of your browser to save the attachment.
OR
Right click the name of the attached file, in the message header next to
Attachments (In the case of GIF or JPEG files, which are displayed inline, you
will need to right-click on the image).
A menu appears.
-
From the menu, choose Save Link As. The "Save As" dialog box appears.
-
In the File Name field enter the name of the attachment to be saved.
-
Click Save.
Searching for Messages
You can search for a specific message using the search criteria and keywords you
enter. For example, you can search for a message in a folder by subject,
sender, recipient or text.
-
Click the Inbox, Sent Mail, Trash or Drafts tab.
-
Click the Search icon.
Narrow the scope of your search by selecting a folder where the message resides
from Search drop-down list.
-
Specify the search conditions by selecting a criteria from each of the
drop-down lists on the next line, then enter a word or phrase in the blank text
field. For example:
-
From the left drop-down list, select the part of the message that you want to
search. For example: Sender, Subject, Body or Recipient.
-
From the middle drop-down list, select whether you want to search for something
that is a part of the message you just selected (select "contains"
for this); or "does not contain" to search for something that is not
a part of the message you selected.
-
In the right text field, type the word or words you want searched.
-
Click the Search button.
The messages that match the search criteria are listed in a tabular format.
-
Click Select All to select all messages for Deletion the selected messages. You
can also move the selected messages to a folder selected from "Move
messages to folder "drop-down list.
-
To delete all messages click Select All and then the Delete icon. The messages
are marked for deletion.
-
To move the selected messages to the folder selected from "Move messages
to folder" drop-down list; Click Select All and then select a folder from
"Move messages to folder" drop-down list. The messages are moved to
the selected folder.
Click Deselect All to clear selection.
-
Click the Subject of the message that you want to open.
When you finish reading the message, click on a tab to go to the selected tabs
Window.
Collecting External Mail
TATA Indicom WebMail lets you collect mail from another account using the Post
Office Protocol (POP). For example, if you have a POP userID on servername.com,
you can collect your mail from your servername.com account and view it with
TATA Indicom WebMail.
To collect POP messages from another server:
-
Click the Inbox, Folder, Sent Mail,or Trash tab.
-
Click Collect External Mail, in the bottom right of the Inbox or Folder tabs.
A POP collection window appears where you specify what you want and identify
yourself.
POP collection Window Items POP Server
|
Enter the name of the server from which you want mail collected.
|
POP User ID
|
Enter the user ID of the mail account from which you want mail collected.
|
Password
|
Enter the password for the mail account from which you want mail collected.
|
Delete messages from server
|
If you want the mail you are collecting to be deleted from the server from
which it's being collected, click the checkbox to select it.
|
Save to Folder
|
From the drop-down list, choose a folder to which you want the mail copied.
|
-
Click Collect.
|