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FAQ's


Professionalize your business communication by having domain customized E-mail ID.
General
  1. What is a Business mail and how is it different from free emails available?

  2. Where do I access my business mail?

  3. What is POP3 mail?

  4. What is SPAM?

  5. What is web mail?

  6. What is my mailbox?

  7. What is my email alias?

  8. What is mailbox quota? (Maximum allowable size for my mailbox)

  9. What is the maximum message size that I can send or receive using my email-id?

  10. Is there a limit for number of emails user can send?

  11. What happens if someone over exceeds the limit?

  12. If I have already registered domain name through other service provider can I host it here?

  13. Can I register a domain name and later subscribe to e-mail hosting and website hosting services?

  1. What is a Business mail and how is it different from free emails available?

    Business mail is an email box customized to your domain name. Business mail allows you to send receive emails with your customized professional email ID. 

    Example: sales@yourcompany.com

    Email is an email below are the points which make a major difference between free email and business mail services
    • Professionalism – Your email address is your business and identity and not the free email providers identity. Will a potential customer really take you serious when your email account does not really reflect your real company?
    • Support – Free emails tries most of gimmicks like offering an unlimited space or extra features but never offer an exclusive support. With business email there is someone you can rely on in case you have any problems or queries.
    • Personalization – With free emails you need to check the availability of a specific email ID you required for your business. For business mail, you are the owner you have all the management rights to create and delete the email addresses as per your wish.

  2. Where do I access my business mail?

    You can send and receive emails using webmail or any desktop-based email client such as Microsoft Outlook, Outlook Express, Mozilla Thunderbird, Eudora, Entourage 2004, Windows Mail, etc.

    Desktop based email clients allow you to compose emails even when you are offline - you would need to connect to the Internet only when you want to download emails or send the emails that you have composed. In order to use an email client to send/receive emails, you would first need to configure your email account in the email client of your choice.

  3. What is POP3 mail?

    POP3 stands for "Post Office Protocol Version 3" which is used to retrieve emails kept on a mail server to your PC using an email client such as "Microsoft Outlook Express", "Microsoft Outlook", "Netscape Messenger", "Eudora Mail" etc.

  4. What is SPAM?

    SPAM is unsolicited/unwanted email message(s), which is/are sent to a recipient against his/her will. SPAM most commonly includes bulk commercial email, which is sent to multiple email address for the purpose of advertising of a product or service with a common subject and message body. SPAM doesn't always mean bulk email but anything that is objectionable to the recipient.

  5. What is web mail?

    Web mail is an email service, which is used to check emails using a web browser such as Microsoft Internet Explorer, Firefox, Google Chrome, Safari, Netscape Navigator etc.

  6. What is my mailbox?

    Mailbox is the space that stores the messages sent to your email address. Every email-id has one mailbox attached to it.

  7. What is my email alias?

    If your email address is yourname@yourdomain.com, email alias is "yourname" (part of your email address before @ sign). It is also called "local part" of an email address.

  8. What is mailbox quota? (Maximum allowable size for my mailbox)

    It is size defined for user's mail box.

  9. What is the maximum message size that I can send or receive using my email-id?

    SMTP (Simple Message Transfer Protocol) is traditionally the protocol that is meant for transfer of short messages on the Internet and shouldn't be misused for transferring huge data.

    The following restrictions apply:

    While there is no per file attachment size restriction, the combined size of all file attachments cannot exceed 15 MB.

    The size of the entire email (including the message body, headers, attachments) can not exceed 20 MB.

    This restriction applies to mails sent/received through either the Webmail interface or any email client..

  10. Is there a limit for number of emails user can send?

    Yes, user can send either 100 emails can be sent per hour from a particular email address or 1024 emails can be sent from a single domain.

    This is done normally to avoid usage of business mail for spamming.

  11. What happens if someone over exceeds the limit?

    In such cases user gets an error that reads “Quota Exceeded.”

  12. If I have already registered domain name through other service provider can I host it here?

    Yes, you can now buy business mail if you have domain registered through other provider.

  13. Can I register a domain name and later subscribe to e-mail hosting and website hosting services?

    Yes, it is not mandatory to subscribe to all services at the same time. However, domain name has to be registered first before subscribing to e-mail hosting and website hosting.
 
 
             
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