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Sales Watch

SalesWatch > Key Features

SalesWatch is the perfect online collaboration tool to improve the effectiveness of your sales organization and efforts.

Simple. Powerful. Secure.

SalesWatch is a smart tool for your business. Learn more about this feature-rich product right here!

  • Live Chat Support: Interact with visitors who need help or more information, in real-time. Instant support is both professional and effective.
  • Customizable Categories: Define categories and allocate them to different representatives. You can even define sub-categories as required.

    Example 1: Person A for ‘Sales’, Person B for ‘After Sales Support’
    Example 2: Person A for ‘Product A’, Person B for ‘Product B’
  • Chat Request Queue: Web visitors are assigned automatically to available representatives. No need to have a physical administrator or specific hardware.
  • Concurrent Chats: Representatives can chat with more than one visitor at a time.
  • Chat Reports: Get detailed reports on all chat sessions. Examine the data to learn more about your website traffic, what categories you should use for SalesWatch representatives going forward
  • Increased Sales: Company representatives can help convert visitors to customers. They can explain key product features, clarify doubts and overcome objections.
  • Chat History: View chat history details and to learn what customers are asking about and how your representatives respond to such questions. You can use this information to modify content on your web page and train internal representatives.
  • Secure: Chat conversations are encrypted for your safety and convenience.
  • Coordinated E-Marketing: Use SalesWatch in conjunction with your online marketing campaigns. Search engine marketing (SEM) campaigns based on the PPC model (pay-per-click) or banner ads drive traffic to your site. SalesWatch can help you get better conversions and more bang for your online buck.


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