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CRM Plugin
- CRM Plug-in for Microsoft Outlook :
CRM Features & Solutions> CRM Plug-in for Microsoft Outlook
CRM Plug-in for Microsoft Outlook :

The CRM Plug-in for Microsoft Outlook is an easy to use productivity enhancement tool that empowers Microsoft Outlook(R) CRM users to synchronize their customer-related contacts, calendar, tasks and emails with CRM. In addition, you can add customer-related Inbound and Outbound Outlook mails to CRM service as a Case or associate to the CRM Contacts.

Synchronize contacts, calendar and tasks between Microsoft Outlook and CRM
Add Outlook inbound and outbound emails as Cases to CRM - contacts
Associate Outlook inbound and outbound emails with Leads or Contacts in CRM
Modify email message and file attachments to the Lead or Contact in CRM without modifying the original message in Microsoft Outlook
Resolve conflicts while synchronizing contacts, calendar and tasks with CRM so that there will not be any mismatch of the customer data
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